The Clother experience
Intro
Excellent service...that's our obsession at Clother. We want customers who feel good with us, who feel pampered. So we bend over backwards to offer you a comfortable and simple experience!!
A wide choice of sustainable clothing at a fair price
We work hard (yes, we do) to offer you as wide an eco-friendly choice as possible, but always faithful to our selection criteria. So that you can find recycled cotton jeans, organic cotton underwear, a linen shirt or a lyocell skirt in one place, with complete peace of mind.
There are already over 40 sustainable fashion brands available at Clother, and we continue to look for new ones!
We try as much as possible to offer brands whose prices are reasonable and fair. Reasonable because we are looking for brands whose prices must remain accessible to as many people as possible. Fair so that brands and manufacturing workshops are paid correctly.
Try first, pay later
But are these jeans my size or not? When you buy online, you are not always sure of the size, color or cut. Trying two or three models would be really practical...but waiting several weeks to get a refund for clothes you don't keep is a lot less cool. So you restrict yourself.
That's why at Clother we offer the "Try first, pay later" payment option: you order, receive, try, and you only pay after returning your returns to us, only for what you keep . Isn’t that super comfortable?
Several delivery methods (some free) & free returns
With Clother, several delivery solutions are offered to match your needs:
- Home delivery, by post, for 6.90CHF. And in the event of a final order (after returns) of at least 200CHF, the costs are refunded to you.
- Free delivery to one of our relay point stores: 7 stores (3 in Geneva, 1 in Nyon, 3 in Lausanne) are Clother partners
- Free Click&Collect at the Clother offices in Plan-les-Ouates
Return costs are always free at Clother, regardless of the amount of your final order. So in case certain items ordered do not suit you, no problem, you send them back to us, without it costing you more!
One parcel, no customs fees!
Unlike the many marketplaces that are flourishing online, we have chosen to manage our own stock. Thus, all sustainable clothes available at Clother are stored in our warehouse in Switzerland. And that's pretty comfortable for you.
You are delivered quickly, in less than a week
Whether you order clothes from 2, 3 or 5 different brands, you receive your entire order in one package, which is much more practical and environmentally friendly!
You don't pay any customs fees when you receive your parcel!